Return & Exchange Policy

Return & Exchange Policy for Black Denim - US Apparel Company

 Thank you for choosing Black Denim for your apparel needs. Our goal is to ensure your satisfaction with every purchase. Please read our Return & Exchange Policy carefully.

1. Exchange Policy:

We understand that sometimes an item may not meet your expectations, and we are happy to facilitate exchanges within 15 days of the purchase date.

2. Eligibility for Exchange:

To be eligible for an exchange, the item must be unused, in the same condition as received, and in the original packaging with all tags attached. Proof of purchase, such as the order confirmation email or receipt, is required for all exchanges.

3. Exclusions:

Unfortunately, we cannot offer exchanges on the following items: 

Items marked as final sale

Items that show signs of wear, damage, or alteration

Personalized or customized items

4. Exchange Process:

 To initiate an exchange, please follow these steps:

 Contact our Customer Service team at info@blackdenimshop.com or (312) 221 1440 within 15 days of receiving your order.

Provide your order number, details of the item you wish to exchange, and the reason for the exchange.

Our Customer Service team will guide you through the exchange process and provide a Return Authorization (RA) number.

5. Shipping:

Customers are responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure the safe and timely arrival of your return. The customer is also responsible for any shipping costs associated with the exchange.

6. Inspection and Processing:

Once we receive the returned item, it will undergo a thorough inspection. If the item meets the eligibility criteria, we will process the exchange. Please allow [insert number] business days for this process.

7. Exchange Options:

Upon approval, you may choose an alternative size or color for the same item. If the desired item is unavailable, we will issue a store credit for the value of the returned item, excluding shipping costs.

8. Contact Us: 

If you have any questions about our Return & Exchange Policy, please contact our Customer Service team at blackdenimshop.com or (312) 221 1440

Thank you for choosing Black Denim. We appreciate your understanding and cooperation in adhering to our exchange policy.

Black Denim by Marshall Fortson

Marshall Fortson exploded onto the urban fashion scene, opening Hip-Hop clothing retail store Groove Wear, and hitting $1 Million in sales in just 9 short months. A visionary and a pioneer, he has always positioned himself at the right place, at the right time.Launching the first Hip-Hop clothing retailer in the State of Tennessee, as a senior in college at TSU, made him the go-to trendsetter in the region for the urban clothing and entertainment industries.

The first to bring iconic clothing brands to the area, and the designers, including Karl Kani himself, the owners of FUBU, etc. The first black designer to design a sneaker for Mauri gator shoes and the first Hip-Hop clothing store with an ad in GQ magazine.Born and raised on the south side of Chicago, Marshall aka Groove was energized by the emergence of Hip-Hop music, style and street culture. The teenage Groove saw opportunity in his father’s print shop and began designing, screen printing and selling Hip-Hop music and event inspired t-shirts. As Hip-Hop music took off, so did Groove, purchasing clearance items from urban retailers in Chicago and taking his show on the road to Historically Black Colleges & Universities in the south, making a name for himself and mint off selling apparel out of the trunk of his car. From Tuskegee to Lane to TSU, the demand grew to great for his trunk and in March of 1997, his Groove Wear store was born.

Today Marshall Fortson and Will Malone, a childhood friend, a true lover of fashion renaissance, and head designer is launching Black Denim by Marshall Fortson, a premium urban apparel company and national “Couture Magie” fashion show tour around the country in 2023. His passion for fashion, design and craftsmanship has positioned Black Denim at the right place, at the right time, once again.